Head of Compliance & Business Improvement User Role
Northern Ireland
CFM deliver totally integrated building service solutions across both the public and private sector. Operating across Northern Ireland and Ireland, CFM offer services in facilities management, social housing, construction & fit out, M&E and project delivery. The organisation have committed to a 10-year strategy to make their "Vivid Vision" a reality, placing people, places and the planet at the core of their business.

DAMIAN MCERLAIN, HEAD OF COMPLIANCE & BUSINESS IMPROVEMENT

Damian McErlain is CFM's Head of Compliance & Business Improvement. Damian is responsible for ensuring each and every project stays compliant with client, contract and regulatory requirements.

Damian uses SustainIQ continuously throughout his role, identifying opportunities in the data to improve business operations, reduce negative environmental impacts and work toward longer-term objectives outlined in CFM's sustainability & CSR strategy.



HOW IS SUSTAINIQ BEING USED?

SustainIQ is being used by Combined Facilities Management (CFM) company-wide to measure sustainability performance in areas such as:

  • To report on all waste management and waste compliance data, including
    • Total tonnage of actual waste year-on-year
    • Waste material breakdowns to identify outliers and opportunities for reduction
    • Waste transfer notes (WTNs) being logged and collected on SustainIQ to stay compliant with contractor Duty of Care
    • Waste minimisation planning
  • GHG emissions monitored in scopes 1, 2 and 3, including:
    • Mains electricity across all sites and locations in scope 2
    • Waste transport in scope 3
    • Mobile combustion emissions in scope 1
    • Stationary combustion emissions in scope 1
  • To capture internal and external social value information, including:
    • Indirect and direct apprenticeships
    • Health & safety initiatives including SHEQ audits and scores
    • Community and volunteering initiatives
    • Fundraising and charitable donations
    • Education and stakeholder engagements




IMPROVING WASTE MANAGEMENT PROCEDURES

Damian can set both baseline years and annual targets for waste management reporting. With a set waste baseline, Damian uses SustainIQ to set annual targets on the system for actual total waste generated that align with his sustainability strategy goals.

With milestones clear on SustainIQ, this allows for easy analysis on how waste management procedures are improving, with a quick glance highlighting a 6.5% reduction this year-on-year.





INSTANT TRANSPORT EMISSIONS CALCULATIONS USING INTEGRATIONS.

Using SustainIQ's API connectivity, Damian and the team at CFM were able to integrate their ESG reporting dashboard with vehicle tracking tech, Teletrac Navman. Eliminating the need for data input altogether, SustainIQ pulls mileage data from vehicles in their business fleet and calculates the emissions generated in real-time, providing CFM with cost efficiencies and accurate, real-time transport data.





SEE HOW IT COULD WORK FOR YOU.

SustainIQ is loved & trusted by users in over 30 countries globally. Using one integrated reporting dashboard, users measure, monitor & report on over 150+ key ESG metrics in one place. With a number of integrations available, SustainIQ makes it simple to streamline reporting, pulling data from other systems and allowing for easy manual input where required. Book a demo with our team today and see how SustainIQ could work for you.

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People, places and the planet are at the core of our 10-year Vivid Vision here at Combined Facilities Management. In my role, having data

and information to both track progress toward goals and identify opportunities for improvement is crucial.

SustainIQ has been transformational for our business in helping us level up our sustainability reporting approach, and gain a deeper understanding of our true performance and impact across all areas of our ESG strategy.

- DAMIAN MCERLAIN, HEAD OF COMPLIANCE & BUSINESS IMPROVEMENT

We'll change your world for good

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